Before sending you know who can see the identity.
The process clearly distinguishes anonymous, confidential and identified reports.
Part of the Plus1 module · Open Mic
A safe channel for what is not said in a group.
Theft, a safety hazard, whistleblowing or a good idea that never reaches head office: Open Mic gives every report a safe route, a responsible person and a clear status.
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In brief
Before sending, the employee chooses and sees the level of identification the process allows. The report is routed to the responsible person, gets a status and leaves an audit trail without disclosing data to unauthorised people.
How it works
One process. A clear next step.
The right topic goes to the right person.
The company defines the categories, recipients, permissions and process owners.
From submitted to closed case.
Submitted, in review, answered and closed can be adapted to your workflow.
Anonymity is not a black box.
The employee follows the status and the answer within what the process allows.
Every action leaves a trace.
The audit log keeps the flow without disclosing data to people who are not authorised.
No new account, no new channel.
Open Mic is part of the app employees already use.
Level of identification
Before sending, the employee knows who can see their name.
The company chooses which levels the process allows. The employee sees the selected level clearly marked before sending the report, so they never have to guess what happens to their identity.
Anonymous
The identity is not shown to the person handling the case. The employee still tracks the status and receives an answer.
Confidential
Only the authorised person handling the case sees the identity, and that stays recorded in the audit log.
Identified
The employee deliberately signs the report when they want to discuss the topic openly.
Report topics
The voice that usually goes unheard.
Theft report
A shortfall, misuse or suspicion nobody wants to raise in front of colleagues.
Safety hazard
A risk at the location that should be fixed before it becomes an injury or damage.
Whistleblowing
A serious irregularity that has to reach the responsible person, not the rumour mill.
Improvement idea
A good idea from the field that otherwise never reaches head office.
The company defines the categories, recipients, permissions and process owners, so every topic reaches the person responsible for it.
Case flow
Anonymity is not a black box.
- 01
Submitted
The report gets a responsible person based on the category the company defined.
- 02
In review
The authorised person checks the content and gathers the context needed for a decision.
- 03
Answered
The employee receives an answer within what the process allows, anonymous reports included.
- 04
Case closed
The outcome and the whole flow stay recorded, with a clear process owner.
Statuses can follow the company’s workflow. Every action stays in the audit log, without revealing data to people who are not authorised.
A connected system
Data is not retyped. It keeps moving.
An event from this capability becomes part of the next relevant process, with clear roles, approvals and an audit trail.
FAQ
Open Mic, no ambiguity.
The employee knows who sees the identity. The company knows who owns the case.
Is an anonymous report really anonymous?+
When an employee chooses an anonymous report, the identity is not shown to the person handling the case. The company decides which levels the process allows, and the employee sees the chosen level clearly marked before sending.
Who receives the report?+
The company defines the categories, recipients, permissions and process owners, so every topic reaches the person responsible for it.
Does the employee know what is happening with the report?+
Yes. They follow the status and receive an answer within what the process allows, anonymous reports included.
Can the statuses be adapted to our process?+
They can. Submitted, in review, answered and closed follow the workflow the company configures.
What is kept in the audit log?+
Every action on the case stays recorded, without disclosing data to people who are not authorised.
Does Open Mic require a new app or account?+
No. Open Mic is part of the rêd app employees already use and is contracted as part of the Plus1 module alongside the base licence.
A demo built around your organisation
See how Open Mic gives a voice to people in the field
We map your current process and show how rêd app would connect people, locations and data, without a generic pitch.
Want a budget range before the call? See how the price is built.