01How is the monthly rêd app price built?
+
The monthly price consists of the average daily number of employees, the average daily number of other users, active organisational units and the add-on modules you use.
02How is the average number of users calculated?
+
For each day of the billing month we determine the number of users in each category. We divide the sum of the daily values by the number of calendar days in the month. That way changes in headcount during the month are reflected in the invoice, instead of billing the whole month at the highest number of users.
03Who counts as an employee and who as another user?
+
An employee is a user who only accesses the employee mobile app. Other users are everyone with any kind of administrative access, including team leads, location managers, regional managers, HR and administrators.
04Are add-on modules mandatory?
+
No. You choose add-on modules based on the processes you want to run through rêd app. CROSO automation, Plus1 and Operational Excellence have separate billing units.
05Do you offer a discount for a large number of users?
+
Yes. For organisations with more than 300 users we apply a volume discount scale and prepare a quote based on the user structure, organisational units and the modules in use. An agreed fixed monthly price model is also possible.
06What is an active organisational unit?
+
An organisational unit can be a location, a venue, a department or another part of the organisation that is planned and tracked separately. It counts as active if it had at least one shift or at least one employee during the billing month.
07Are implementation and the initial migration charged separately?
+
No. Standard implementation and the initial data migration are included in the price, along with online materials, one guided HR training for management and the HR team, and regular support.
08How much does additional training cost?
+
One guided HR training for management and the HR team is included in the price. Each further guided session, for example a separate training for location managers, costs €290 per session. Online materials remain available at no extra charge.
09Is there a contractual commitment?
+
There is no mandatory contract term. The contract defines a monthly minimum of 80% of the estimated monthly value determined at signing.
10Is rêd app paid in advance?
+
No. Billing is postpaid. The invoice is issued after the month ends, once the actual average user numbers, active organisational units and add-on module usage are known. Billing is subject to the agreed monthly minimum.
11Do the prices include VAT?
+
No. All prices shown exclude VAT and other tax obligations. Withholding tax and other tax obligations that may arise for foreign buyers are not included in the amounts shown.
12How are CROSO changes and deregistrations charged?
+
A new filing costs €1.80. If that filing was submitted through rêd app, each subsequent change or deregistration costs €0.99.
13Can I get an indicative calculation first?
+
Yes. The calculator gives an indicative monthly calculation based on the structure you enter. If the organisation has more than 300 users, we will point you to a tailored quote with the volume discount scale.